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Purpose: This chapter highlights the experiences of domestic violence survivors and service providers, namely firefighters and police, during the pandemic in Guatemala. It includes an overview of violence types seen and experienced during the pandemic, contributing factors to domestic violence, an overview of why individuals may or may not leave their abusers, and why they may or may not report abuses to the authorities. Policy recommendations for supporting victims in the future are provided.

Methodology/Approach: A field-based approach along with snowball sampling techniques was utilized to contact and interview survivors, police, and firefighters. Using grounded theory, interview responses were then organized by research questions and coded into emergent themes.

Findings: Emotional, psychological, and physical violence were all experienced during the pandemic. While typical, these experiences often started before the pandemic. However, they grew in intensity, as individuals experienced various forms of stress and negative emotions while being locked down in the same household together. Domestic violence was also vicarious, impacting the whole family. Most left their abusers once the lockdown was lifted; however, many stayed due to financial insecurities. Others stayed due to a fear of not being able to see their children anymore. Similar justifications were given for why individuals did not report abuse to the authorities. While a few simply mistrusted the police and believed the law was not on their side, this was not the primary reason for not reporting domestic violence. However, they did believe that current laws and policies needed to provide better services, as the law was thought to support their abuser more than them.

Originality/Value: This study contributes to our knowledge of domestic violence during pandemics by expanding on previous research in Guatemala. It also highlights how various limitations and resources which are not addressed in non-pandemic times may result in exacerbating violence during future pandemics.